Saint Petersburg Attack – support for those affected

3 Apr, 2017

On the 3rd of April 2017 Saint Petersburg was struck by a deadly attack. The metro explosions took the lives of eleven people and left many dozens wounded.

Our thoughts go out to the victims and their families.

Our Russian Member Victim Support Foundation (VSF Russia) is providing us with information on where victims can get information and support in Russia.

If you were affected by the attack in Saint Petersburg or are worried about a loved one, call the Emergency helplines:

+7 (812) 299-99-99 — EMERCOM of Russia in Saint Petersburg

+7 (495) 983-79-01+7 (499) 216-99-99 — EMERCOM of Russia


If you are a foreigner staying or living in Russia, or have family affected by the attack while you live in another EU Member State you can also get support. If you were affected by the attack even if you don’t seem to be physically injured or it was someone of your family that was victimised, you may also need support. Contact a victim support organisation near you:

For Austria: The National emergency hotline can be reached 24/7- please use 0800 112 112 or also 116006

For Denmark: Please, use +45 72 21 72 21 or if in Denmark – also 116006.

For France: Emergency helpline activated in the French Consulat in  : +79 219 397 042

For Italy: The number for support is 800960533, 24h/24