Supporting justice awarded their first Quality Mark to Derbyshire Victim Services. Derbyshire Victim Services offers support to victims of crime and anti-social behavior in Derbyshire and is run by Remedi which delivers restorative justice services in several areas across northern England.
Derbyshire Victim Services offers an excellent service to victims and our assessment team were hugely impressed by the commitment and effectiveness of the staff and volunteers who deliver this. Their approach is inclusive and they demonstrated their willingness to “go that extra mile” and offer them the holistic approach to support that they need. The whole team works as one and SJ were impressed to observe a culture of mutual support and flexibility where the staff and volunteers clearly put the needs of the victim first.
The award to Derbyshire Victim Services was made after a pre assessment including a review of policies and other documentation and then followed by a visit to the service and speaking with staff, volunteers and those who actually benefit, victims. It was heartening to hear from some victims about the commitment and determination of the service to make a difference to lives that had been affected by crime and where support, tangible support, was so badly needed.