Information on support for victims of 22 March attacks in Brussels

23 Mar, 2016

Following the 22 March terrorist attacks in Brussels Victim Support Europe is helping with the co-ordination of victim support for foreign victims. We do not provide direct support ourselves but we can help them to get the support they need. You can also find a list of victim support organisations in different EU Member States following this link.

In Belgium the following support services for victims and relatives are available:

  • The “service d’aide aux victimes” in Brussels is responsible for helping victims of the attacks: Tel: 02/5376610. Address: Chaussée de Waterloo, 41 at 1060 Brussels
  • An “accueil de crise” has been organized in Etterbeek for the victims’ relatives. Tel: 02/5064711. Address: Rue des Champs, 71 at 1040 Brussels
  • A “centre d’accueil d’urgence” for people in shock is located at the Résidence Palace, Rue de Loi, 155 at 1040 Brussels
  • The Dutch speaking “Tele-Onthaal” helpline 106 offers to anyone who needs a listening ear. You can also chat via tele-onthaal.be.
  • The service to victims organized by the Flemish general welfare centers (CAW) can be contacted at 078 150 300 (please also see their website: www.caw.be)
  • The international number for general information and concerning the victims is 0032 78 15 1771
  • Central location for relatives of victims at the Neder-Over-Heembeek military hospital. More information can be found here: http://crisiscentrum.be/nl/news/crisisbeheer/vervolg-aanslagen-brussel-prioriteit-aan-de-slachtoffers-en-hun-verwanten
  • For all essential updates and practical information from Brussels Airport after the 22/03 attacks, see brusselsairport2203.be
  • A special phone number and email adress is available for victims, relatives of victims or others directly concerned by the events of 22/03 at the metrostation of Maalbeek. For more information click this link.
  • Victim of the 22 March Attacks can apply for financial help under certain circumstance. To know more follow this link.

If you have any questions about the threat level, consult the website of the Crisis Centre (www.crisiscentrum.be), its Facebook and Twitter accounts, follow the media or call free phone number 1771 (note: this is not an emergency number)