Victim Support England and Wales supports victims of crime throughout the country. The Organisation has a national infrastructure and receives most of its referrals from the police – using a secure IT system (this is a unique feature of their service). Victim Support also operates in every criminal court in England and Wales.
Support is available to any victim of crime in England and Wales regardless of nationality and any victims affected by crime abroad if they self refer. Victim Support provides different types of support, namely: practical, psychological, social, emotional, assistance to apply for compensation, information on victims’ rights and national criminal justice system.
A victim may contact the Organisation through their hotline, go personally to a local scheme, by e-mail, letter, through police or third parties referral. Accordingly, Victim Support services are held through diverse means: telephone (in English, Welsh or other as available), face-to-face, letter, e-mail, text message and social networks.
Victim Support Foundation (VSF Russia) provides free legal aid and psychological support to victims and witnesses of crime. Victims usually contact the Organisation through its hotline (+7 495 781 96 02), by letter or going personally to a local scheme. Support is provided through diverse means such as: telephone, live and/or on-line consulting and letter.
Soprotivlenie strengths are their work advocating victims and witnesses rights, having developed the concept of governmental support to victims of crime in Russia. The organisation also provides expert opinion on legal documents drafting and lobbying of amendments to the existing law provisions.
Victim Support Malta’s strength is the fact that, although small, their staff has expertise in different areas making it easier for them to provide a number of different services and implement various activities. Their strong links with other state and non-governmental organisations ensures that they provide an effective service without duplicating resources.
The Organisation provides support to victims, witnesses, their friends and families, partners, husband/wives, colleagues and other professionals working with victims. Victim Support Malta provides services to all kinds of victims, including those falling within specific groups such as elderly and victims of domestic violence.
A victim usually contacts the Organisation through their hotline, e-mail or referred by the police or other agencies. Support is provided mainly through telephone, face-to-face or e-mail, being these services available in Maltese and English. There are different types of support from which a victim of crime may benefit: practical, emotional, psychological, social, legal, assistance to apply for compensation, information on victims’ rights and national criminal justice system. Victim Support Malta also liaises with other NGO’s who provide additional services, such as shelter.
Check their Facebook page https://www.facebook.com/victimsupportmalta/ and/or follow VSM on Twitter @VictimSupportMT
Victim Support Scotland (VSS) is the largest organisation providing generic support services to victims and witnesses of crime in Scotland. Victim Services are based in every local authority and Witness Services are located in every Sherriff and High Court to ensure support and information services across the whole of Scotland. The individual needs of each victim/witness are assessed during the person’s first contact with Victim Support Scotland through their specifically developed Assessment Framework to ensure any support services are tailored to the person’s individual needs.
The Organisation also has a very good working relationship with the Scottish Police and in some areas automated referrals between the police and Victim Support Scotland has been introduced. VSS is in the process of developing a national referral arrangement covering the whole of Scotland. Victim Support Scotland is a very strong advocating organisation, commenting on legislative proposals, influencing public policy and working regularly with the Parliament, Government and any other agency to promote and advance the rights of victims and witnesses of crime.
Victim Support Scotland offers support services to “all people affected by crime” so anyone who feels impacted by crime can access the VSS service, there are no strict eligibility criteria or definition. Victims/witnesses usually contact VSS through the hotline, go personally to a local scheme, by e-mail, police referral (90% of victims are referred by police) and self-referral section on VSS website. VSS uses an external language service so that, with prior arrangements, can offer simultaneous translations into any required languages.
Victimology Society of Serbia provides victim support services to victims and witnesses of crime, their families, friends, partners, husband/wives and colleagues. There are different types of support available, namely: practical, legal, emotional, information on victims’ rights and national criminal justice system. Victimology Society of Serbia also provides support to specific groups of victims such as elderly people, persons with disabilities, victims of hate crimes and mobbing.
A victim or witness usually contacts the Organisation through letter, e-mail or going personally to a local scheme. Hence, services are provided through telephone, face-to-face, e-mail or letter.
Austria bases victim support services on many highly qualified specialised support and protection organisations (for children and women victims of domestic violence, trafficking…).
Weisser Ring provides highly qualified support for victims of violent crimes before, during and after criminal proceedings (“Prozessbegleitung”). A victim may get in contact with Weisser Ring Austria by telephone, letter, e-mail, social networks, go personally to a local scheme or through police referral. There are different types of support available, either for victims/ witnesses and for their families, children, partners, husband/wives and colleagues: practical, psychological, legal, social, emotional, assistance to apply for compensation, information on victims’ rights and about the national criminal justice system.
A free helpline, OpferNotruf 0800 112 112 (116 006), is also available 24 hours a day and 365 days a year, in German, English and other languages on demand.
The Women’s Room – Center for Sexual Rights is a non-governmental, feminist, non-profit organization established with the aim of empowerment of women and raising awareness of institutions and general public about women’s sexuality and sexual rights through education, research, advocacy and public work. The Women’s Room provides direct and indirect assistance and support to persons who survived sexual violence. The vision of the Women’s Room is a society free from patriarchy, discrimination, misogyny and gender-based violence, where individual choice is the fundamental value.
Women`s Room goals are:
o Elimination of against all forms of sex, gender and sexual discrimination;
o Empowerment of women in exercising their fundamental human rights;
o Prevention of sexual violence against women and sexual and gender minorities;
o Provision of direct help to women who have survived sexual violence;
o Promotion and protection of sexual rights pursuant to the Declaration of Sexual Rights;
o Introduction of comprehensive and inclusive sexual education based on scientific facts, at all education levels;
o Promotion of positive attitudes on female sexuality, sexual health and freedom of choice;
o Elimination of discrimination based on gender expression and/or identity, sexual orientation, and intersexual characteristics;
o Empowerment of LGBTIQ persons in exercising their fundamental human rights.
Organizational goals are fulfilled through 5 activities:
o Center for Victims of Sexual Violence
o Scholarly research
o Development of public policy against sexual violence through public works, lobbying and networking
Our core activity is Center for Victims of Sexual Violence in which our experts provide direct and indirect support and help for victims of sexual violence. Our team is working with victims through providing: support during the process of reporting sexual violence (accompanying the survivor to the police and hospital); preparations for court proceedings; counselling and therapy: crisis counselling (medical, legal and psychological), trauma-focused therapy, psychological counselling for family or friends of the victim; development of and publishing different materials for victims.
Our other main activity are educations. Women`s Room team is making a great efforts in the implementation of educational programs on the topic of violence against women, sexual violence, trafficking in women for sexual exploitation, sex and gender, sexual rights, women’s sexuality, sexual and gender minorities. Educational programs are implemented through trainings, workshops, lectures, supervision, consultations, seminars, performances, concerts and other public events.
All our activities are focused on mainly women victims of gender-based violence with emphasis on sexual violence, children, youth, representatives of relevant state institutions, representatives of civil society organizations, LGBTIQ population persons, society at large.
Women`s Room launched a web site “Safe Zone” (www.sigurnomjesto.hr/en/) intended for women who are victims of all forms of violence in 2012. This web site have unique search engine with contacts of all relevant institutions (police stations, hospitals, courts, civil society shelters and counselling centers, etc.) for all Croatian regions.
Women`s Room officially opened in April 2008 the Center for Victims of Sexual Violence. The Center is the only referral center for victims of sexual violence in Croatia and their close persons (family members, friends, partners, etc.). The main objective of the Center for Victims of Sexual Violence is improving the quality of life for survivors of any form of sexual violence. Center continues to to expand its services and improve the quality of work through the years because of providing holistic and feministic approach to survivors and their close persons.
Organization launched the web site “Safe Zone” (www.sigurnomjesto.hr/en/) intended for women who are victims of all forms of violence in 2012. This web site have unique search engine with contacts of all relevant institutions (police stations, hospitals, courts, civil society shelters and counselling centers, etc.) for all Croatian regions.
Women`s Room organized and held the first international conference on sexual violence in Croatia, called “System of Public Policies and Support for Victims of Sexual Violence” , which took place on 23rd of October 2015 in Zagreb in the Croatian Parliament. The conference was organized by Women’s Room – Center for Sexual Rights, as a part of the EU project PROGRESS – My Voice against Violence, in partnership with the Governmental Office for Gender Equality of Croatia and civil society organization CESI (Center for Education, Counseling and Research). The conference is co-organized by the Parliamentary Committee for Gender Equality. The goals of the conference were: raising awareness about the unacceptability of all forms of violence against women and girls; informing relevant governmental bodies and institutions about the problem of insufficient support for victims/survivors of sexual violence in Croatia; improving support-systems for sexual violence victims/survivors through the development and implementation of public policies and necessary services when working with victims/survivors; establishing and strengthening interdepartmental cooperation of all relevant bodies, institutions and civil society organizations providing support to victims and combating sexual violence. Topics of the conference were: the importance of providing help and support to victims/survivors of sexual violence; the role of the Protocol of Conduct in Case of Sexual Violence; examples of good practice in combating sexual violence from European states.
The conference gathered international and national experts like: Liz Kelly (United Kingdom, London Metropolitan University, Head of the Child and Woman Abuse Studies Unit), Catherine Le Magueresse (France, Sorbonne University), lepa mladjenovic (Serbia, Consultations for Lesbians, Belgrade), Biljana Branković (Serbia, Independent Researcher, consultant, a member of GREVIO – The Group of Experts on Action against Violence against Women and Domestic Violence), Helenca Pirnat Dragičević (Croatia, Ombudswoman for Children), Goran Arbanas (University Psychiatric Hospital Vrapče, Department for Forensic Psychiatry) and so on.
During 2017 Women’s Room started a campaign #ShareResponsibly. The campaign was created with the aim of sensitizing and informing young people about all forms of sexualized violence, electronic and electronic sexualized violence, ways of prevention and about mechanisms of protection and support in case of violence. Campaign is implemented on three social networks (Facebook, YouTube and Instagram). It had and it’s still having a great impact in Croatia on a field of rising awareness about electronic sexualized violence.
Links to campaign:
Women`s Room started in 2013 to organize and implement specialized educations for experts, persons who work with victims of gender-based violence, ie. sexual violence and domestic violence. This specialized educations last for 60 to 80 hours through 3 or 4 modules (one module lasts one or two day). Participants in educations are persons who are coming in contact with victims: expert staff from the police, educational system, judicial system, healthcare system and representatives of civil society organizations. Trainings featured lectures from psychologists, judges from misdemeanour court, county court and court for youth, doctors psychiatrists, social workers, and so on. Women`s Room latest specialized education was organized and held in two Croatian towns in parallel, in Zagreb and Slavonski Brod through four modules. Education named “Specialized training for expert personnel working with victims of sexual violence” finally finished 60 persons from this two towns.